Mail Forwarding vs. Registered Agent Services FAQ

In order to assist clients who wonder about the differences between Registered Agent Services and Mail Forwarding Services, Jason Estrella, Client Service Associate, created the FAQ’s below.

QuestionWhat is the difference between Registered Agent Services and Mail Forwarding
Services?

Answer

A Registered Agent’s primary responsibility is to receive and forward service of process and other legal documents. A Registered Agent also forwards annual reports, tax notices and mail from state agencies.

Mail Forwarding Services consist of forwarding other types of mail [not from courts or state agencies]. This service is limited to Regular Mail, Certified Mail and FedEx/UPS or other courier services (limited to letter size envelopes only). It does not cover large packages or boxes.

QuestionWhat are some examples of items you would forward that would be part of Mail Forwarding Services?

Answer

We can receive a variety of regular mail on behalf of our clients. Examples are bank statements, credit card statements, personal mail, checks and magazine subscriptions, etc.

QuestionWhat are some examples of items you would receive as my Registered Agent?

Answer

We receive Annual and Biennial Reports, Tax Notices, Department of Revenue correspondence and legal documents, etc.

QuestionHow do you forward these items, and do you track documents sent as my Registered Agent?

Answer

We maintain a database of client specified contact(s) for bills, legal and tax matters. All service of process and legal documents are e-mailed and mailed to the legal contact provided for the entity. All Annual Reports and tax notices, etc. are mailed to the tax contact. We maintain a tracking system that enables us to check date(s) and types of legal and tax matters sent to the entity.

QuestionHow do you forward these items and do you track documents sent as part of Mail Forwarding Services?

Answer

Mail is sent by regular post when received, unless otherwise requested by the client(s). Our tracking system also enables us to check date(s) and types of mail forwarded to the entity.

QuestionDo you receive and forward packages on my behalf as part of the Mail Forwarding Services?

Answer

Our Mail Forwarding Services are limited to Regular Mail, Certified Mail, FedEx/UPS or other courier services (limited to letter size envelopes only). It does not cover large packages or boxes.

QuestionWhat are the fees associated with Mail Forwarding Services?

Answer

There is an annual service fee associated with Mail Forwarding Services. Usually no additional fees apply unless additional services are requested and then all fees shall be quoted up front.

QuestionWhat are the fees associated with Registered Agent Services?

Answer

There is an annual fee for Registered Agent Services per entity, per state. Usually no additional fees apply unless additional services are requested and then all fees shall be quoted up front.

QuestionDoes Mail Forwarding Services include sending mail to an international address?

Answer

Yes, we will forward mail to the address our clients provide for this service. Additional fees may apply; contact us to discuss your needs and obtain a quote.

QuestionCan I list an international address for my Registered Agent mail?

Answer

Yes, we will forward mail to the address (es) our clients provide for all bills, legal and tax matters and is included in your annual Registered Agent fees.

QuestionAre you still unsure of the differences between Registered Agent Services and Mail Forwarding Services?

Answer

No problem! To insure that we provide the best service possible, we will continue to fine tune our services to meet the needs of all of our clients. Contact us to further discuss what your Registered Agent does for you and the enhanced services, such as mail forwarding, that we can provide.

In order to assist clients who wonder about the differences between Registered Agent Services and Mail Forwarding Services, we created the FAQ’s below.

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