Position Purpose and Objective:

This position provides administrative support to the Client Service Representative as well as being a direct point of contact to UCS wholesale clients. The position requires the ability to interact with State of Delaware Corporations Division staff in a fast-paced environment remaining flexible, proactive, resourceful, and efficient. A high level of professionalism and confidentiality is crucial to this role. The ideal candidate has experience drafting, filing, and retrieving corporate documents.

Essential Job Functions:

This job description summarizes the primary and essential duties required for this position but are only a portion of all duties. Other related duties may be assigned as needed by management. The responsibilities listed below, under the supervision of management, are as follows:

• Processing Delaware document retrieval and filing projects (both corporate and UCC)
• Drafting certificates of formation or the equivalent
• Assist in answering phones
• Reviewing/receiving Service of Process
• Providing staff with administrative support such as writing evidence letters, handling incoming & outgoing mail
• Developing professional working relationship with all UCS correspondents and filing agents
• Prioritizing daily tasks to ensure work is completed in a timely manner
• Assisting with the maintenance of internal knowledgebase

Knowledge and Skill Requirements:

• Must be able to work in a team environment and as an individual
• Excellent written and verbal communication skills
• Ability to operate basic office equipment such as, computers, copiers, calculators, and printers
• Excellent research skills
• Able to multi-task the activities with shifting priorities
• Familiarity with MS Word and Excel
• Excellent problem-solving skills
• Subject matter expertise in Corporate/UCC filing and document retrieval process
• Willingness to develop product and industry knowledge by utilizing training, tools, and resources available
• Develop solid working relationships with your peers including Client Service Associates and correspondents

Success Factors:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work involves meeting multiple demands in a fast-paced environment on a timely basis. Duties may require occasional overtime.

Disclaimer: This summary is only a general description of work performed by employees. It is not intended to be a full description of all responsibilities or qualifications.